This is an illustrative example. It does not describe a specific customer or a measured result.
The situation
A dry cleaner has several collection centres feeding one workshop. Garments get mixed up in transit, and staff spend much of the day answering calls about order status.
A possible approach
- Book each garment at the counter and print a barcode tag.
- Scan garments at each workshop stage using the Mindware Infotech software.
- Send customers automatic WhatsApp or SMS messages when an order is ready.
What to check
Run one outlet first, and test tag stock through your real solvent and pressing process.
How the rollout might run
- Start with one collection centre and the workshop.
- Train counter staff on booking, and workshop staff on scanning.
- Run old and new records side by side for the first days.
- Check for missed scans, and fix the cause.
- Add the remaining outlets one at a time.
Questions worth asking first
- How will garments be bagged and counted between outlet and workshop?
- Who follows up when a garment misses a scan?
- What should customers be told, and at which stages?
Talk to Mindware
Mindware (Indian Barcode Corporation), based in Dwarka, New Delhi, can help you choose and test the right option. See the MYNDS DryCare Dry Cleaning & Laundry Software or send an export or domestic enquiry to our sales team.
Developed and marketed by Mindware Infotech. DryCare is copyrighted and a registered trademark of Mindware Infotech.
